Data Privacy Policy

Comhlámh – Development Workers and Volunteers in Global Solidarity CLG

 

 

Data protection and privacy statement                                                                                                 21/5/18

Comhlámh is committed to safeguarding your privacy online. This statement explains how we will collect, use and disclose information. This statement may change from time to time, so please check this page periodically.

It’s important that you feel completely comfortable and confident that your personal information is in safe hands. Comhlámh takes protecting your privacy extremely seriously and takes all reasonable steps to ensure your information is secure.

The use of your personal information, why we collect it and what we save varies depending on how you interact with Comhlámh, what consent you have given us and what the situation is. We have done our best to indicate this throughout the statement.

 

What information we collect

We may collect a variety of personally identifiable or sensitive information from you for various reasons. For example, we may collect:

  • Personal details you give us, such as your name, email, phone number and address. We save this so we can keep in touch with you as appropriate, eg through membership mailings, Focus magazine, E-link newsletters, information for Facilities Users, information for Course Attendees etc
  • Your financial details, if you have paid a membership sub or made a donation to Comhlámh. We need this to process your contribution / donation including accessing your tax back on your donation if appropriate.
  • Your social insurance details, if you access the VDW or PSPS schemes we will require your PPSN and other details so that we can process these schemes for you.
  • Your prior experience as a development worker or volunteer along with your particular interests in joining and becoming active in Comhlámh.  We need this so we can send you information about particular courses that might be of interest and/or membership of particular groups in Comhlámh.
  • Your feedback on courses you have attended or services you have availed of. We want to remain relevant and up to date, gathering feedback on what we do is really important, any feedback gathered is strictly confidential.

 

We would like to use the personal details you provide us to communicate with you about what is going on in Comhlámh. We may also let you know about other ways you could get involved – whether that’s through, campaigning, events, volunteering such as at the Workers Beer, other fundraising initiatives or educational/training activities.

When you give us your details we will always tell you what we are going to do with them. If we request your contact details for any reason, you will always have an option to not give us them or to opt out. It is always your choice and you can change your mind at any time by contacting info@comhlamh.org.

 

 

Where we collect information from

Examples may include:

  • From you directly, for example, when you fill out a membership application or become a donor, when you register and take part in a course or public event we organise.
  • From external sources, for example, when you create an iDonate page or when you interact with us on social media.
  • From other organisations, when you give permission or where your personal data is available publically. For example, if you work for a volunteer sending organisation or another NGO / social justice organisation.
  • From our website, when you visit. For example, we use software such as Google Analytics to identify which pages on our website are visited most. This information is collected automatically. It does not contain any personal or sensitive information, so browsing is anonymous. For information on this, and the use of cookies, please below.

 

How long we keep your information for

We keep personal information for different lengths of time dependent on the purpose. For example, we do not remove membership records as lapsed members may wish to hear of milestone events that they would wish to be a part of.

You can contact us at any time to ask us to see, amend or remove any of your personal information that we are holding.

 

Who we share your personal information with

Your information will be kept confidential to Comhlámh, we never provide or sell your personal details with third parties for the purpose of marketing.  The only exception to this would be where there was a lawful reason for your information to be provided to the police, regulatory bodies or legal advisers.

We are committed to comply with the standards set by the GDPR and this privacy statement at a minimum.

 

How your information is secure

The security of your information is of utmost importance to us. We seek to use reasonable measures to protect your information as required by the law and in accordance with the policies Comhlámh has set. Sensitive data (known under GDPR as Special Categories of Data)  is held under strict security conditions. If you have any reason to believe that any personal information we hold is no longer secure, please contact us immediately.

 

Further information

Further information on the law that says how your personal information can be used can be found here:

You can also contact the Data Protection Commissioner’s Office to find out more about types of personal information, its usage and your rights, or to report a concern.

Managing your communications from us

You have the right to know what personal information we have about you, to make changes to how you hear from us, and to ask us to stop processing or to remove your personal information. You also have the right to ask for a copy of the information we have.

You can change your communication preferences at any time; just get in touch with info@comhlamh.org.

Comhlámh

12 Parliament Street

Dublin 2

01 478 3490

Cookies


What are cookies?

Cookies are small text files stored on your computer, created by websites to improve functionality (such as remembering your preferred language), ease of use (remembering that you have logged in for the duration of your visit, rather than requiring a password on each and every new page you visit) or other purposes.

Cookies cannot spread computer viruses or access the contents of your computer. However, they may contain personally identifiable information.

How we use cookies

On the Comhlámh website we do not use any cookies containing any personal information (such as your name, email address, etc). Where cookies are used to identify you (when logging in), they do so with an automatically generated string of random letters and numbers (known as a session ID).

Our cookies fall into three main types: ‘strictly necessary’ cookies, without which we could not provide functionality directly requested by the user (such as the volunteer application form), ‘performance cookies’, used to improve our site, and ‘advertising cookies’.

A more detailed breakdown of cookies created by Comhlamh websites is provided below.

How to disable cookies

If you would prefer not to receive any cookies from us you can configure your browser to reject them. Where your browser is configured to accept cookies we shall take this as consent to use cookies as outlined in this document. Please note that blocking cookies may result in parts of our website no longer functioning properly for you.

For information on how to change your browser’s cookie settings, please refer to http://aboutcookies.org.

Our cookies

Google Analytics

These cookies are set by Google Analytics. Data from Google Analytics is used on an aggregate, rather than individual, level to improve our site (e.g. streamlining or signposting a user journey which shows high drop-off). They therefore count as “Performance cookies”. Further information on GA cookies can be found at: http://www.google.com/analytics/learn/privacy.html

Google Analytics does not collect personal information.

__utma Stores the amount of visits, the time of your first visit, the previous visit, and your current visit. It does not contain any personal information and is used only for analytical purposes. Expires in 2 years.
__utmb This tracks a single session (30 minutes). It does not contain any personal information and is used only for analytical purposes.
__utmc Used by an old version of Google Analytics but no longer set, this serves the same function as utmb, above.
__utmz Stores where you came from (eg. search engine, search keyword, link). Expires in 6 months.

Crazy Egg

We use Crazy Egg to see how visitors interact with areas of a page. No personally identifiable data is captured during this process. You can view Crazy Egg’s privacy policy and information on how you can opt out.

Ceir, is_returning tracks whether a visitor has visited our website before. Expires in 5 years.
ceg.s tracks visitor sessions. Expires in 3 months.
ceg.u tracks visitors on our website. Expires in 3 months.

Third party cookies

Where we have content embedded from third-party sites (such as Facebook and Youtube), those sites may set their own cookies. The contents and lifespan of these cookies are not under our control. Please visit these sites for further information on their privacy and cookie policies, or visit aboutcookies.org for general information on controlling or disabling cookies.

Advertising cookies

You may see adverts for us elsewhere on the internet.  The cookies we use to present you with adverts may be based on the types of content you visit the most, or on previous visits to our website. None of these cookies identify you as an individual.

To help us deliver relevant advertising using cookies, we use Google DoubleClick. Find out more about Google DoubleClick.